Hi folks,
The business have raised a requirement where they would like BW process chains to be monitored. Our current set up is that if a BW process chain fails then an windows event log will be generated - which is read by our Alerting system and throws out an email.
In order for that to work we have <CRITICAL> set up in the comments field and when the job fails we have a trigger that reads the comment and kicks start the whole process.
Now we have several BW process chains in redwood, but the the business have asked us to fix a particular process chain if it fails. So initial we set the comment to contain <CRITICAL> so the job would alert if it fails, which it did but things got more complicated when we found out that the actual CCMS job failed at 12:51 but the alert was generated at 05:00. The alert generated at 05:00 because that is when the parent job had actually gone into an errored status (it had to wait for all the CCMS jobs to complete before proceding onto the next step).
We cant set the RSI_CCMS_JOB to have critical because it would alert for every time a CCMS job failed for every BW process chain.
Is there anyway round this or any solution?
Cheers Jazz